Terms and Conditions

Follow-up procedure after booking

  • You will first receive a confirmation of your booking.
  • We will send you a rental contract by e-mail, which you can then sign, scan and return to us by e-mail. You can download a sample rental contract below. Please note: Our and your rights and obligations are guaranteed by signing a rental contract.
  • You will receive the invoice approximately 10 days before arrival.
  • 2 days before departure you will receive the travel information in Guest Guide App link. With this link, all travel and accommodation information is available to you online.

Flexible Cancellation.

  • Every cancellation must be made in writing and sent by post or email to us.
  • No additional costs will be charged. 
  • Shifting the travel date is free. 

Note:  The cancellation policy has been adjusted. From now on you can always cancel for free. (New version Rental contract 30-04-2023.)  

We do not ask for a deposit with a reservation, so you are even more flexible.

Covid-19 Cleaning protocol.

  • We disinfect surfaces that are touched a lot
  • We ensure that after every final cleaning there is at least 24 hours in which no one can enter the object.
  • We use cleaning products and disinfectants approved by global health organizations.
  • We comply with local laws, including additional safety and cleaning guidelines.

Check-in and check-out:

You can check in between 14:00 and 19:00.
On the day of departure you must have left the apartment or the bungalow by 10.00 am.

  • In order to comply with the Covid-19 rules, we must strictly adhere to check-in and out of times.
    At the request of the Spanish authorities, we are obliged to register your data when you check in. You will need a valid identity card or passport.

Last Minute reservations and urgent Payments. 

For a departure date shorter than 1 week, you can transfer the invoice amount to us via PayPal.Me.

You will receive the invoice via PayPal containing the payment instructions and the Travel Information.

Please note: for other reservations you will receive an invoice that can be transferred via bank transfer.

Rental Contract English Version 12 5 2023
Mietvertrag Deutsch Version 12 5 2023
Contrat Traduction Version Francaise 12 5 2023
Traduzione Contratto Italiano Versione 12 5 2023
Huurcontract Nederlands Versie 12 5 2023
Traduccion Contrato Espanol Versión 12 5 2023
Umowa Najmu Tlumaczenie Polski Wersja 12 5 2023
Översättning Hyreskontrakt Svenska - Version 12-5-2023