Terms and Conditions

Follow-up procedure after booking

You will first receive a confirmation of your booking.
We will send you a rental contract by e-mail, which you can then sign, scan and return to us by e-mail. You can download a sample rental contract below. Please note: Our and your rights and obligations are guaranteed by signing a rental contract.
You will receive the invoice approximately 10 days before arrival.
2 days before departure you will receive the travel information in Guest Guide App link. With this link, all travel and accommodation information is available to you online.

Flexible Cancellation.

Every cancellation must be made in writing and sent by post or email to us.
No additional costs will be charged.
Shifting the travel date is free.

Note: The cancellation policy has been adjusted. From now on you can always cancel for free.

We do not ask for a deposit with a reservation, so you are even more flexible.

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Cleaning protocol.

We disinfect surfaces that are touched a lot
We ensure that after every final cleaning there is at least 24 hours in which no one can enter the object.
We use cleaning products and disinfectants approved by global health organizations.
We comply with local laws, including additional safety and cleaning guidelines.

Check-in and check-out:

You can check in between 14:00 and 19:00.
On the day of departure you must have left the apartment or the bungalow by 10.00 am.

In order to comply with local cleaning rules, we must strictly adhere to check-in and out of times.
At the request of the Spanish authorities, we are obliged to register your data when you check in. You will need a valid identity card or passport.